Indian Outsourcing: When ‘Yes’ is not ‘Yes’

Indian Outsourcing: When ‘Yes’ is not ‘Yes’ Indian Outsourcing: When ‘Yes’ is not ‘Yes’   Have you ever asked a question, got an answer that sounded like ‘YES’ and then later discovered it wasn’t?   Most people working with an Indian outsourcing company can relate to this.  Why does this happen?  The root cause is most likely cultural differences.  These differences impact time orientation, response to authority and ultimately decision making, productivity and deadlines....

What’s your leadership philosophy?

What’s Your Leadership Philosophy? I am preparing to go to India to spend the month of August criss-crossing the country facilitating The Leadership Challenge (based on Kouzes and Posner’s work published by Wiley) workshop. The Leadership Challenge came about from thousands of stories collected from leaders worldwide that were used to identify five exemplary leadership practices: Model The Way, Inspire a Shared Vision, Challenge The Process, Enable Others to Act, and Encourage others to Act. One of the primary behaviors under the practice of Model the Way: “Is clear about his/her philosophy of leadership” has had me thinking about how so many leaders either do not know or do not share it with others.  Read the full...

Lead Kindly, Leader

Lead Kindly, Leader Seeking the glue that binds us all together as an organization.  We have different levels in our organizations; different roles; different competencies; if global different cultures, so what is the glue that binds an organization together. Read about it in this article from Hindustan...

Guiding the Evolution of Your Organization’s Culture

Every organization has it Conscious Culture and its Accidental Culture.  Throughout an organization’s life, additional norms, behaviors, and practices creep in.  The written represents the Conscious Culture.  The spoken and unwritten becomes the accidental culture.  Download Article...

The Do’s and Don’ts of offshore software outsourcing by Erich Kreidler

Here is a great article on Do’s and Don’ts of Offshore Software Outsourcing written by my friend and colleague, Erich Kreidler. The software industry has sharply declined in the markets over the last three years. Software development companies departments saw a severe drop in their revenues and corporate IT budgets were reduced drastically. At the same time, the user base grew and the requirements for more software infrastructure and applications increased. These opposite trends forced executives to look for cost effective solutions: build more for less money.  Read...

The Rules of Engagement

LIVEMINT.COM Business of Life Posted: Sun, May 8 2011. 7:23 PM IST Just getting a new leader on board is not enough. He will need guidance on how the company works–a ‘learning buddy’ can help him adapt – Komal Sharma How can you successfully integrate leaders who have made a lateral entry into your business? This was a topic of debate at the three-day HR Leadership Congress, India, organized by UK-based media and research organization Ideas Exchange in Delhi last month. One of the speakers at the event was Ed Cohen, executive vice-president of Nelson Cohen Global Consulting, which helps companies develop their leadership pipeline and learning strategies.  Cohen, who spoke to Mint about helping leaders adapt to their roles in a new team, company cultures and attrition, was senior director at strategy and technology consulting firm Booz Allen Hamilton’s corporate university, the Centre for Performance Excellence, from 1998-2005. Between 2005 and 2009, he was chief learning officer at information, communications and technology company Satyam Computer Services (now Mahindra Satyam). Cohen and Priscilla Nelson, his partner at Nelson Cohen Global Consulting, are presently dividing their time between the US and India. Cohen and Nelson are authors of Riding the Tiger: Leading through Learning in Turbulent Times. Cohen has also authored Leadership without Borders: Successful Strategies from Global Leaders. Edited excerpts from the interview: Read the article: ...

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